Freelancer

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 7th, 2024 (41 days ago)

Member Since

April 5th, 2022

Profile Description

I am motivated, responsible, and seeking a challenging career with a progressive organization that allows me to capitalize on my skills and expertise and explore my acquired knowledge and abilities in the field.

BillHill Construction & Supply
Virtual Assistance - Admin & Data Entry Task
-Computer aide & assistant
-ITB (invitation to bid) finder & arrangement of Bid Docs
-Calendar & project appointment scheduling
-Create bidding documents
-Technical proposal writer
-Financial proposal editor
-Register PCAB & PhilGeps for the contractor
-External Communications (Liaison at bidding events, Travel cities to represent the contractor, receiver of buy out payments, Communicate with other bidders)
- Inbox Management
- Data Entry & File Management
- Managing online booking calendars & scheduling meetings

Microsoft Experience - Modern Life Customer Service
ACCOUNT ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE
Subject Matter Expert
-Resolve customer complaints via chat & email
-Greet customers warmly and ascertain problem or reason for calling
-Windows Up & Running
a. Troubleshoot Windows System
b. Provide services for download, install & activating Windows Operating System
c. Troubleshoot Windows Update
d. Following protocols to check system for any malicious services & ensure device safety through use of Quick Assist by troubleshooting Windows Security
-Office Up & Running for both Windows & Mac devices
a. Troubleshoot Office applications such as Word, Excel, PowerPoint, Publisher, etc.
b. Provide services for download, install & activating Office applications
c. Troubleshoot Microsoft Office Updates
d. Expert & able to provide details on how to use Office applications
-Account Management
a. Answers question & check account security by providing necessary steps to secure Microsoft account
b. Troubleshoot Microsoft Family Group related concerns
c. Assitance in account creation by providing steps through chat
d. CRM Database Management
-Billing Services
a. Assist in purchasing Windows Operating System activation & Office applications
b. Help in managing monthly & yearly subscriptions
c. Assist in converting subscription type from Office Perpetual to Microsoft Family or Personal
d. Provide services for redemption process from 3rd-party Office purchase
e. Assist with orders, refunds or cancellation fees

Hertz Rental Reservation Experience
CUSTOMER SERVICE REPRESENTATIVE
-Car Booking Reservations
-Cancelation and Rental Modification

Filipino Vines Philippines
MINDANAO PRODUCTION TEAM, CONTENT CREATION AND SOCIAL MEDIA MANAGEMENT
-Video Editing
-Photography
-Drone Videography
-Creative Content Production
-Managing posts