Charles
Customer Service PRO | Technical Support | Recruiter
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
December 18th, 2024 (today)
Member Since
April 2nd, 2022
Profile Description
Let's elevate your business with exceptional customer service expertise "wink "
-Top Performer and International Customer Champion Awardee,
-Master of Multitasking - Resourceful Investigator - Versatile Partner.
-Discover an effortless organization that takes your business to the next level with my expertise,
-Bachelor's Degree - Human Resource Development Management.
I'm here for YOU. Let me tell you why your search stops here with ME.
*All-Around Talent - providing support wherever it's needed most
I pride myself on being a versatile and adaptable professional. With a wide range of skills and a knack for tackling diverse tasks, I excel at handling various administrative, organizational, and technical responsibilities. Whether it's conducting research, handling correspondence, customer support, or even diving into more specialized tasks, I bring a well-rounded skill set to the table to assist and support my clients effectively.
*Document Security - your peace of mind is my top priority
Your files and data will be meticulously managed and safeguarded with the utmost care and security measures in place, ensuring their confidentiality and integrity. Your peace of mind is my top priority in handling your valuable information.
*Customer Service Pro! - phone,
My goal is always to go above and beyond to exceed customer expectations and leave a lasting positive impression-Quick Learner-Go-getter and Can-Do Individual-Impeccable English communicator (written and verbal)-Team Player, Goal-driven, Organized-Real Human - I make mistakes but learn from them
Tools & Applications:
MS Teams
Outlook
Phoenix
Siebel
Console
Live Person
Capture
Excel
MS Word
Google Suite
LinkedIn
Zoom
ChatGPT
Your success is my ultimate goal, and I'm excited to be part of it.
If you're sold and think we're a good fit.. Drop a personalized message and let me know.. What time works for you for a discovery call?
Let's make things happen!
Top Skills
Human Resources » Recruiting
Experience: 1 - 2 years
• Attended career fairs and other networking events to promote employer brand. • Searched for potential candidates through various job boards and social media outlets. • Conducted initial phone screenings with prospective candidates. • Organized interviews with hiring managers, including scheduling and preparation of materials. • Maintained accurate records of recruitment activities throughout the process. • Compiled reports on applicant data and recruitment processes. • Reviewed employment applications and job orders to match applicants with job requirements. • Contacted job applicants to inform of application status.
Customer Support » Chat Support
Experience: 2 - 5 years
• Answered customer inquiries regarding product features, pricing plans and orders. • Manage multiple tasks with multiple customers while also conducting investigation and providing resolutions at the same time. • Identified and analyzed complex problems to develop effective solutions. • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. • Engaged in conversation with customers to understand needs, resolve issues and answer product questions. • Walked customers through online demonstrations to support better understanding of product features. • Used various skills to resolve problems in reasonable amount of time. • Answered questions from customers that came in through the company's online chat feature.
Customer Support » Technical Support
Experience: 2 - 5 years
• Provided technical assistance to customers through phone and email. • Resolved customer issues in a timely manner while providing excellent customer service. • Served as first point of contact for incoming technical service calls. • Assisted customers with installation of new home internet connection.
Other Skills
Customer Support » Sales Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Personal Assistant
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila City, METRO MANILA
- Tests Taken
- DISC
- Dominance: 37
- Influence: 30
- Steadiness: 23
- Compliance: 10
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Let’s Talk Business: What’s the ROI on Hiring an OFS?
What's a good return on investment when hiring people? It's when the people you hire invest their money in their own business, too.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
