Digital Marketing Assistant/Social Media Management

I focus on content creation, executing campaigns, analyzing performance, staying updated on trends, and providing customer service, including responding to inquiries and engaging with comments. I efficiently manage content calendars with tools like Buffer, Meta Business Suite, Creator Studio, Tailwind, Google Sheets/Calendar, and Outlook. I handle organic posts and skillfully create and oversee ads for platforms such as Facebook, Instagram, X (formerly Twitter), TikTok, and Pinterest. I formulate content strategies that align with both immediate and long-term marketing goals. Moreover, I excel in repurposing content across various social media channels, generating engaging and visually appealing marketing posts, and designing graphic templates using Canva or similar applications.

Experienced Shopify product lister, admin, and marketing. I've worked in different industries like home goods and furniture, and fashion boutiques. I successfully collaborated with my team to enhance the Shopify store's visibility on search engines. I efficiently uploaded products, categorized them correctly, and optimized product listings to drive sales. I also created comprehensive inventories and SKUs and made essential edits to product images, such as removing watermarks and using AI to generate appealing backgrounds.

I developed engaging marketing materials, including e-books and social media templates with minimal supervision. I executed launch campaigns for launching and relaunching, improved Shopify product listings using SEO like keywords and optimization, and devised effective content strategies to support them.

In terms of data management, it's essential to maintain and manage the CRM database, focusing on accuracy, integrity, and completeness. Regular updates and cleansing of the database are vital to optimize its effectiveness, ensuring it remains a robust tool for the organization’s needs. By diligently managing this data, we can enhance the reliability and utility of the CRM system, making it a cornerstone for informed decision-making.

Creating and publishing engaging content with a focus on SEO keywords and optimization is essential for enhancing online visibility. Additionally, updating and managing blogs on platforms like WordPress and Wix helps ensure that the content remains fresh and relevant, ultimately driving more traffic and engagement.

I perform a range of important functions, including maintaining records, managing data, overseeing order management, and handling basic bookkeeping tasks such as invoicing and preparing quotation receipts. Additionally, I am responsible for managing emails and scheduling appointments using platforms like Google Calendar and Outlook Calendar.

During my research efforts, I gathered contact information for potential leads, demonstrating proficiency in using keyword commands for efficient searching. I effectively utilized various online tools to support and enhance my research techniques, ensuring comprehensive and accurate results.

I created engaging email content, including copywriting, subject lines, and calls-to-action, that aligns with the brand's voice and messaging. I designed and optimized email templates for mobile responsiveness and visual appeal.

I am an experienced professional on Shopify, specializing in product listing, administration, and marketing. I have worked across various industries, including home goods and furniture, and fashion boutiques. Throughout my career, I have successfully collaborated with my team to enhance our Shopify store's visibility on search engines. My responsibilities include efficiently uploading products, ensuring they are categorized correctly, and optimizing product listings to drive sales. I have also created comprehensive inventories and SKUs, and made essential edits to product images, such as removing watermarks and using AI to generate appealing backgrounds. In terms of Shopify tasks, I can help with optimizing product titles and descriptions, improving SEO meta tags, editing photos (enhancing and removing watermarks), editing size charts, creating SKUs and managing inventory, and updating products such as marking sold-out items or drafting unavailable products. For administrative tasks, I can assist with answering inquiries, addressing product concerns, and providing delivery details through email using Gorgias and Gmail. I collaborate with partnership vendors and logistic partners via email. I also handle back-office tasks such as maintaining records, managing data, processing orders, basic bookkeeping (invoicing), and managing email correspondence and scheduling appointments through Google and Outlook Calendar.

Efficiently managed and resolved customer inquiries related to store operations through email, consistently ensuring high customer satisfaction. Demonstrated strong communication skills by addressing a wide range of questions and concerns, resulting in enhanced customer experience and loyalty.

Responsible for ensuring customer satisfaction by efficiently managing and resolving store-related inquiries through email communication using the Gorgias platform.

Verification -Checking entered data for accuracy and ensuring that it aligns with established standards and procedures. This might involve cross-referencing data with source documents or databases to detect and correct errors. Maintaining Records -Organizing and maintaining electronic and physical records of data inputs and updates. This includes ensuring data integrity and security measures are followed.