Ernest

Customer Service Representative (Phone/Email/Chat Support)

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 2nd, 2025 (3 days ago)

Member Since

March 24th, 2022

Profile Description

I am an experienced professional with over 10 years across diverse roles in data encoding, content moderation, and customer service. I spent 2 years at Sykes Asia as a Data Encoder for the JP Morgan Chase account, where I developed meticulous attention to detail and proficiency in handling sensitive data. Following this, I served 4 years at TaskUs as a Content Moderator for the Meta account, ensuring adherence to platform guidelines and maintaining a safe environment for users. I also have 4 years of experience as a Customer Service Representative at Concentrix for the AT&T account, where I honed my communication and problem-solving skills. Most recently, I have worked for 4 years in chat and email support at TDCX Philippines for the TikTok account, efficiently managing customer inquiries and providing top-tier service. My diverse experience allows me to adapt to fast-paced environments and deliver reliable results across various functions.

Communication Skills: Fluent in both verbal and written communication.
Critical thinking and problem-solving skills
Typing Skill: 90WPM
Comprehension Skills
Multi-tasking skill
Fast Learner: Willing to be trained

If you think that I am the right fit for your project/team, then don't hesitate to contact me.

Thank you for your time in checking on my profile.