In charge in Facilitating Training for New Hire and Tenured Representatives. Site covered: Manila, Cebu, South Africa
Listened and Calibrate Escalated/complaint calls and provide SMART action steps for the representatives
Fluent in English : Oral and Written
Knows how to create MS Power Point Presentation
Average Knowledge about Excel and MS Word
Knowledgeable in using Zoom,
Had an experienced handling US e-commerce account where I'm responsible in handling claims and appeals for Buyers and Seller
Can multi task depending on the task given ; Has basic Knowledge in QuickBooks
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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