Madelyn

Outstanding Customer Service | Training Facilitation

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,460.80/month)

Bachelors degree

Last Active

November 23rd, 2024 (4 days ago)

Member Since

March 22nd, 2022

Profile Description

In charge in Facilitating Training for New Hire and Tenured Representatives. Site covered: Manila, Cebu, South Africa
Listened and Calibrate Escalated/complaint calls and provide SMART action steps for the representatives
Fluent  in English : Oral and  Written
Knows how to create MS Power Point Presentation
Average Knowledge about Excel and MS Word
Knowledgeable in using Zoom,  Skype, MS Teams in conducting  virtual  training
Had an experienced  handling  US e-commerce  account  where  I'm responsible in handling  claims and appeals  for  Buyers and  Seller 
Can multi task  depending on the  task given ; Has  basic Knowledge  in QuickBooks

Basic Information

Age
33
Gender
Female
Website
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Address
Tanza, cavite
Tests Taken
IQ
Score:  117
DISC
Dominance: 21%
Influence: 29%
Steadiness: 23%
Compliance: 28%
English
C2(Advanced/Mastery)
Government ID
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