Karen
Customer & Account Specialist,Appointment Setter/Dispatcher
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
March 19th, 2025 (6 days ago)
Member Since
March 22nd, 2022
Profile Description
Experienced and results-driven professional with nearly 13 years of expertise in customer service, debt recovery, dispatch coordination, technical support, and leadership. Adept at managing high volumes of customer interactions, providing tailored solutions, and delivering exceptional service. Known for building strong relationships, optimizing operational efficiency, and leading teams to exceed performance goals. Passionate about continuous growth and contributing to organizational success.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Experienced in providing multi-channel support (phone, email, chat) to address customer inquiries and resolve issues, ensuring high customer satisfaction. Skilled in problem-solving, escalation management, and customer retention, delivering tailored solutions to meet customer needs. Strong communicator, focused on improving the customer experience and fostering customer loyalty.
Office and Administration » Debt Collection
Experience: 2 - 5 years
Conducted debt collection activities and managed a team of agents, achieving high collection rates and meeting performance targets.
E-Commerce » Logistics Management » Dispatching
Experience: 2 - 5 years
Appointment setting/Appointment Scheduling/ Trip management
Other Skills
Basic Information
- Age
- 47
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- City of San Fernando, Pampanga
- Tests Taken
- IQ
- Score: 116
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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