Kristine

Customer Service Representative/ Quality Analyst / VA

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

January 3rd, 2025 (2 days ago)

Member Since

March 18th, 2022

Profile Description

With over two years of experience as a Customer Service Representative, a year and a half as a Quality Analyst, and a year as a Virtual Assistant, I am confident in my ability to contribute effectively to your Upgrade to see actual info my previous role as a Customer Service Representative, I developed strong communication skills and a deep understanding of customer needs and expectations. I excelled in resolving inquiries efficiently and ensuring customer satisfaction. As a Quality Analyst, I honed my problem-solving skills and attention to detail. I conducted thorough analyses of customer interactions and identified areas for improvement in processes and procedures. My analytical mindset and ability to identify patterns allowed me to implement effective solutions, resulting in enhanced customer experiences and increased efficiency.Additionally, my experience as a Virtual Assistant equipped me with excellent organizational skills and the ability to manage multiple tasks simultaneously. I am proficient in administrative tasks such as scheduling appointments, managing calendars, and handling correspondence.I am highly motivated, adaptable, and dedicated to delivering high-quality service to customers. I am confident that my diverse background and skills make me a strong candidate for the role that I am applying. Thank you!