Frances
Customer Service Specialist | Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
January 2nd, 2025 (18 days ago)
Member Since
March 16th, 2022
Profile Description
Hello! I have professional background of five years in the call center industry and two year in virtual staffing, I bring valuable expertise to the table. Drawing upon my extensive experience in customer service, I am confident in my ability to excel on the field that I am pursuing. My dedication to continuous learning, meticulous attention to detail, strong organizational skills, and adept problem-solving abilities make me a dependable candidate for any role. Also I would love to highlight, my proficiency in managing social media accounts, handling product reviews, and overseeing various communication ch
Top Skills
Customer Support » Social Media Moderation
Experience: 1 - 2 years
I am a social Media Moderator with my previous companies- handled their customer phasing on different online platforms & making sure that all social media accounts are active & updated.
Office and Administration » Data Entry
Experience: 1 - 2 years
I am an organized & a fact checker on my workloads. I make sure all files are organized on my previous job, making sure that all files are intact to one another and can be handy anytime. Also, I make sure that all files given are correct since I need to review it and proof read it.
Customer Support » Customer Service
Experience: 2 - 5 years
I have 5 years experience in the call center industry handling different type of customers & concerns, from level 1 agent and was promoted to level 3 agent which is escalation, data gathering, analyzing and reporting to the management team.
Other Skills
Office and Administration » Personal Assistant
Experience: 1 - 2 years
Worked as a virtual assistant in a Chimney Company in the US for quite some time and I would say that it mold me to become better on this field. I handled all channels for my client- email, sms, inbound & outbound calls & making schedule for the client.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon city, NCR
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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Samori Coles
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