CUSTOMER SUPPORT | EMAIL SUPPORT | ALL IN ADMIN ASSISTANT

Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

January 12th, 2025 (16 days ago)

Member Since

March 15th, 2022

Profile Description

Description :
• Chat support - include responsibilities like responding to customer inquiries via email, resolving issues or complaints, providing product information, and maintaining accurate records of interactions. It might also mention requirements like strong written communication skills, attention to detail, and the ability to work independently.  

•Virtual / Admin Assistant - typically handles tasks such as managing schedules, organizing meetings, handling emails and phone calls, conducting research, preparing documents, and providing general administrative support to ensure smooth operations within an organization. They may also assist with basic data entry, and maintaining records. Strong communication, organization, and time management skills are essential for this role.

•Customer Support - Responding to inquiries promptly via phone, email, chat, or social media.Resolving complaints and troubleshooting issues for customer Upgrade to see actual infocating customers about products/services.Assisting with orders, tracking shipments, and processing Upgrade to see actual infocalating complex issues when necessary.Providing technical support.Following up to ensure Upgrade to see actual infomunicating feedback to improve products and services.Adhering to company policies for customer interactions.Overall, the aim is to deliver excellent service, maintain positive relationships, and support the company's success.

 Tools Used 
• Opera       •Amadeus
•Guesty        •Infrasys cloud
• Asana          • PowerPoint
•Onenote       •Trello      
  •Keynest      •MS word      
• CANVA
•Zillow   •Pricelabs 
• Googlemeet  •Zoom

Previous Clients : Amazon US & UK | TELUS Intl. - support B2B clients for company landline and internet needsConcentrix - Business Onboarding City of Dreams Manila - Guest Service Associate - Awarded as 5 star hotel in Forbes StandardSapirbnb- Short term Rentals in AtlantaDragon Service Apartments - Hotel Company in UK

“Let me handle administrative tasks, so you can focus on growing your business. With attention to detail and efficiency, I'll keep your operations running smoothly, empowering your company's success. “

Why Choose Me:By hiring me, you can expect seamless communication, reliable support, and a dedicated partner in delivering exceptional customer service. Let's collaborate to elevate your customer support experience and drive satisfaction and loyalty among your clients.