Amazon FBA Seller Support | E-commerce Account & Ops Manager

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (yesterday)

Member Since

March 14th, 2022

Profile Description

With 6 years of experience directly supporting Amazon sellers, I specialize in managing every aspect of Amazon accounts, ensuring your store operates efficiently and effectively. My expertise covers a wide range of critical tasks, allowing you to focus on growing your business while I handle the complexities of Amazon.

AREAS OF EXPERTISE:

• ACCOUNT SETUP
Confused about whether to choose the Individual ($0.99 per item) or Professional ($39.99 monthly) selling plan? Or stuck in the seller identity verification maze? I’ll guide you through these choices and complexities, ensuring you pick the perfect plan and get approved quickly – no stress, just success!

• PRODUCT LISTINGS
Fed up with repeated approval requests for Brand, Category, and ASIN restrictions? Troubled by issues like “Merchant SKU already exists,” “Generic error (code_5885),” or listings trapped in “Hazmat” review – maybe even mistakenly labeled as “PestUpgrade to see actual info”? or are you dealing with Stranded, Suppressed, and Blocked listings? – I’ve got your back. With 6 years working directly with Amazon as part of their Seller Support team (YES, YOU READ THAT RIGHT!), I’m one of the people who receive cases like these. I’ve seen it all and fixed it all. Let me take care of these headaches and get your products listed and visible, easy peasy!

• FBA SHIPMENT HASSLES 
Facing problems with FBA shipments? Not sure why you’re encountering errors such as “Cannot be stickerless, commingled,” “Stranded Inventory alert,” or “Your ability to send in more units of this ASIN has been limited” when creating a shipping plan? Annoyed with repeated investigations for inbound performance alerts or spending too much time monitoring shipment status? Don’t stress – I’ll handle it all! From purchasing and working with 3PL services (if you have one, or even two, LOL) to Amazon’s warehouse, I’ll make sure everything runs smoothly and handle any missing items or reimbursement issues for you.

• INVENTORY DISCREPANCIES 
Seeing Amazon sell your item as “Used - Like New” or “Used - Very Good” when you’re the only seller and haven’t given anyone else permission to resell? That’s definitely frustrating! But here’s the scoop, it’s part of FBA’s terms. If Amazon’s fault causes your inventory to get lost or damaged, they owe you the replacement value of those products. The catch? Those products become Amazon’s property, and they can dispose of them however they want – including selling them!

If you're struggling to track inventory or spot items that were misplaced, disposed of, damaged at FC, or by the distributor. – I’ll uncover those hidden discrepancies (YOU MIGHT BE SURPRISED BY HOW MUCH AMAZON OWES YOU!) I’ll make sure you get every penny, including recovering incorrect FBA and referral fees.

That’s all for now. I’ll save the rest for our conversation, as it would be too lengthy to cover everything here.

Talk soon,

Glays