Princess

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 28th, 2025 (2 days ago)

Member Since

March 14th, 2022

Profile Description

My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am an experienced Customer Service Representative for 7 years, Admin Staff for 3 years, and Social Media/Google Ads Management for two years.
I previously worked as a customer service representative in one of the call center companies here in the Philippines for 5 years. With the experience that I've had learned a lot of different things which I can share with my new job.
I also know how to Import products, process orders to suppliers, process a refund, track orders, and Fulfilment of orders.
I have been handling customer inquiries via phone, email, and live Upgrade to see actual infoed different Customer Relationship Management software system inquiries and escalations such as;
-Zendesk
-Gorgias
-Helpscout
-Google mail
-Monday
-Oracle
I also offer the following services:
-Manual outreach
-Social Media Management
-Google Ads Management

I am a dedicated, exceptionally versatile, and hardworking individual. I deliver quality outputs to clients by compiling and verifying information, reviewing data for reports, and completing work at the designated time. I can handle Project Management who has a keen eye for details and ensures project completion on time with minimal to zero errors.