5 years in customer service (Voice & Chat for international accounts)
5 years in technical support (Voice & Chat for international accounts)
Technical proficiency - Expertise with Microsoft Office and Google Docs (Excel, MS word, PowerPoint, Spreadsheet Etc.)
Able to manage several chats at once
Capable of providing
Knowledge of Microsoft accounts
Knowledge of telecommunications provider (Verizon, Sprint)
Knowledge of Mobile services and hardware (iOS)
Knowledge of VOIP (RingCentral & TeraFi LTD PTY)
Knowledge of streaming platforms (Netflix & Roku)
Knowledge of Fitness health products and services
Knowledge in shipping and Logistics CRMs
Excellent analytical and problem-solving abilities
Ability to type at 80 WPM
Exceptional comprehension abilities
Outstanding multitasking abilities
Quick learner who is open to instruction
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.