General Virtual Assistant/Customer Service/ Graphic Designer

With over three years of experience in customer service support, I’ve specialized in providing exceptional assistance for both radio satellite and domain services at Network Solutions. I handled customer inquiries, resolved issues efficiently, and ensured high levels of satisfaction through clear communication and proactive problem-solving. My focus was always on delivering quality service, building customer trust, and maintaining positive relationships

As an Operations Specialist with two years of experience, I managed daily operations, streamlined processes, and ensured the efficiency of systems within the sanitation industry. I was responsible for overseeing workflow, coordinating tasks, and addressing operational challenges, which improved team productivity and service delivery. My focus was on optimizing operations and implementing solutions that drove smooth, cost-effective service delivery

I have two years of experience as a Virtual Assistant, providing administrative support, customer service, and social media management. I’ve handled scheduling, email management, data entry, and client communications to help businesses stay organized and efficient. My role also involved managing social media accounts, creating content using Canva, and engaging with audiences. I’m highly skilled in using collaboration tools like Slack, Monday.com, Microsoft Teams, and more to ensure smooth workflow and communication. With strong multitasking abilities and attention to detail, I thrive in fast-paced remote work environments.

As a graphic designer with a focus on creating visually appealing content, I have experience designing product-related posters and social media graphics using Canva. I work closely with clients to understand their vision and bring it to life through engaging designs that align with brand aesthetics. From concept to final product, I ensure that every design is impactful, effective, and meets the specific needs of the target audience.

As a Social Media Manager, I have successfully planned, created, and managed content across multiple platforms, helping businesses build their online presence and engage with their audience. I specialized in creating visually appealing posts, analyzing engagement metrics, and driving brand awareness. With experience in using tools like Canva, I consistently optimized content strategies to increase followers and boost interactions. My focus is on aligning social media efforts with brand goals to achieve measurable growth.