A top-performing customer service representative with 2 years of experience in both voice and non-voice roles. I am passionate about providing excellent customer service while balancing company objectives. My experience includes managing multiple chat sessions, handling high-volume calls, and providing comprehensive support for account management, billing, technical troubleshooting, and order processing.Proficient in CRM tools and have a typing speed of 60 WPM. My strong organizational and multitasking skills, combined with my ability to adapt to new challenges, make me an asset to any team. I am committed to helping customers and ensuring their satisfaction, which drives me to seek solutions that meet their needs effectively.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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