Work Experience
Byron L. Riley CPA – SEO Copywriter & Graphics Designer
Houston, TX | 12/2023 – 04/2025
-Wrote SEO-optimized newsletters, blog articles, and landing pages targeting IRS tax issues, audits, and small business services.
-Conducted keyword research and applied the latest algorithmic trends for strategic content placement and structure.
-Designed branded infographics and promotional visuals using Canva for web and social channels.
-Created metadata, slugs, headers, and internal linking for maximum search engine exposure.
-Collaborated with the CEO to maintain a bold, persuasive brand voice in line with Dan Kennedy-style copywriting.
Tools Used: Canva, ChatGPT, SEMrush, Ahrefs, Google Docs, Grammarly, Duplichecker, GMB,
Flagship One – General Virtual Assis
Lynbrook, NY | 03/2021 – 10/2023
-Located car parts to fulfill order tickets efficiently.
-Labeled inventory and maintained organized records.
-Delivered multi-channel customer service (chat,
-Handled returns, refunds, and order processing via Zoho CRM.
-Tracked order statuses and kept customers informed.
First Quality Roofing – SEO Specialist
Las Vegas, NV | 11/2022 – 08/2023
-Executed on-site and off-site SEO strategies.
-Conducted keyword research and technical SEO audits.
-Optimized content for user engagement and rankings.
-Utilized tools like Google Analytics and SEMrush.
-Worked collaboratively with developers and writers to meet SEO best practices.
Shadow Roofing Co. – SEO Specialist
Ventura, CA | 07/2021 – 05/2023
-Performed in-depth keyword and competitor research.
-Managed technical SEO recommendations and implementation.
-Enhanced on-page SEO and backlink strategies.
-Created optimized content to improve visibility and CTR.
-Monitored analytics and maintained SEO performance reports.
Peak Support –
Cambridge, MA | 02/2020 – 03/2021
-Delivered customer support via
-Maintained logs of customer interactions and feedback.
-Handled product issues, returns, and inquiries.
-Assisted in
-Ensured ongoing communication and satisfaction.
Wingman Realty – Executive Virtual Assis
Kansas City, MO | 06/2019 – 02/2020
-Managed CRM and lead databases for real estate campaigns.
-Conducted cold
-Created marketing presentations and property materials.
-Scheduled appointments and follow-ups with clients.
-Engaged social media followers and promoted listings.
Concentrix – Chat Support Specialist
Quezon City, Metro Manila | 07/2018 – 06/2019
-Resolved customer concerns through real-time chat.
-Delivered information on billing, payments, and promotions.
-Boosted retention through quality service and product suggestions.
-Acted as a liaison between departments and customers.
-----------------------------------------------------------------------------------------------------------Tools that I have used:
1. Zendesk
2. Zoho
3. CRM
4. Shopify
5. Google Docs/Sheets/Slides/Forms
6. Slack
7.
8. SEMrush
9. Ahref
10. Duplichecker
11. ChatGPT
12. Microsoft Office (Word & Excel)
13. Canva
14. Geo Imgr
15. Word Stream
16. Word Tracker
17. Keyword Tool
18. Ring Central
19. SEO Optimer
20. GMB
21. Keyword Tool
Portfolio:
Website:
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.