Rusbel
Virtual Assistant| Customer Service - CSAT| Data Entry
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $3.60/hour ($396.00/month)
Bachelors degree
Last Active
November 21st, 2024 (3 days ago)
Member Since
March 10th, 2022
Profile Description
Virtual Assistant · Data Entry Assistant · Market Researcher · Transcriptionist · Customer Support Specialist.I have worked in the Call center industry for 5 years during that time I have been tasked with Inbound calls/ Outbound calls, Chat support,
**Financial accounts
**Retail accounts
**Telecommunication
My task is but are not limited to
*Account Management
*Billing
*Payments
*Resolving Technical Issues with Website/Mobile App
*Setting Follow up
*Upselling
*Cross-selling
*Premiere Savings sales
*Tracking orders and canceling orders
For my Escalation experience
*Taking Supervisor calls,
*Escalating concerns to the Corporate office
*Calibration
*Focus group decisions on the site
*Filing a Insurance
*Tracking and filing a claim for order
I have a strong background in
Customer Service- Customer Satisfaction (CSAT)
Personal/ Virtual assistance
Project Management
>Email Management
I am familiar with
G-Suite
Slack
MS Teams
Calendly
Other Task Management App
Citrix
Asana
Video Editor
Photo editor
Google Tasks
MS Office
Canva
Salesforce
Dialpad
My experience has taught me how to triage between urgent tasks, important tasks, and nice-to-do tasks.
You will find my strong interpersonal communication skills make me an excellent choice for the job.
Top Skills
Other Skills
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- sancarlos city, Pangasinan
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 45
- Influence: 26
- Steadiness: 18
- Compliance: 11
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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From Homeless to Homeowner – A Filipino Financial Analyst’s Success Story
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