I have been in the BPO industry for more than 10 years. I have worked for different accounts which handled customer service, technical support, fraud hotline, general and admin tasks,
I have an experienced with cold calling for real estate business.
Calling prospective sellers if interested in selling their homes or properties• Give instructions on call backs• Log successful leads
I was with JPMorgan Chase & Co. for more than 6 years. Where I am a Fraud Specialist 2.
My responsibilities are;
1. Help customer calls filing claims on their accounts to get their money back if they are wronged
2. Handling check deposit review to help customer expedite the release of their funds
3. I had handle back office work on claims
Before JPMC, I worked at Convergys Phils now Concentrix as technical Customer service support.
I help customers calls about their internet, phone, and cable. I was also part of the escalations team where we support calls about customer complaints.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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It's intended to help employers know who they're talking to is real, and not a fake identity.