Certified Medical Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,017.28/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

March 9th, 2022

Profile Description

Honesty and integrity are always my major responsibilities. These qualities are always the bond of TRUST!The customer and client's security, confidentiality and UNCONDITIONAL CARE are my upmost priorities.A passionate and experienced virtual assistant for more than 2 years. I' am also a trainer, subject matter expert, customer service representative, social media manager and process quality analyst for 10 years with excellent skills aligned to details, thoroughly systematic and organized, and adept in providing seamless support and perfect service to clients and customers. Skills Summary: Strong Work Ethic, Good Time Management, Data and Computer Skills, Design and Creative Skills, Highly goal-oriented, People-oriented with a positive attitude, Excellent oral and written communication skills. Tools: EMR/EHR, Time Doctor, Google Spreadsheets, Microsoft (PPT, Word, Excel) Canva, Zoom, Skype, Teams, Ring Central, Outlook, CRM, etc. Typing Speed: 65 WPMJob History and Tasks: Certified Virtual Assistant- Provide general administrative support for clients- Answer all incoming calls and schedule appointments- EMR/EHR data management- Establishing a professional relationship with clients and customers- Authorization and Insurance verification Quality Performance Analyst- Performs quality audits and assessment- In charge of quality talk and onboarding for new hires- Assist operations in the quality perspectiveDesign Subject Matter Expert- Assisted clients and customers in design works- Providing assistance via chat, email and phone- Creating business ideas and website designsProcess Analyst, Customer Service Representative & Trainer- Assist with operations by providing data analysis- Aligning processes in different lines of business- Answer calls following strict quality guidelines