Sales Coach / Team Leader

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 25th, 2024 (today)

Member Since

March 7th, 2022

Profile Description

SKILLS
• Fluency in speaking English and flair for writing 
• Works under pressure 
• Knowledge in E-commerce, SEO, People Management, Client Interface, Sales Strategies, Customer
Service and Technical Support. 
• Adaptive style of coaching to produce the best results based on Skill vs. Will, Root Cause Analysis 
• Able to create a motivating environment to drive performance 
• Ability to analyze metrics and formulate simple but effective action plans to improve associate metrics 
• Able to drive desired program results through Performance Management 
• Good interpersonal skills and conflict resolution skills 
• Leadership, Reporting, Mentoring, Sales Management, Technical and Customer support expert 
• Proven in maintaining above KPI metrics scorecard 
• Excellent in analytical thinking and root cause analysis 
• Proficient in making and presenting weekly and monthly reports for business client reviews 
• Expertise in making training modules and implementing business strategies and ethics 
• Experienced in doing various training for new hire and tenure agents 
• Reliable in providing real-time support 
• Research and implement search engine optimization recommendations 
• Create and execute a link-building strategy 
• Link building for higher search engine rankings 
• Keyword research; optimization; link building; URL building; and analytics 
• Familiarization with PC hardware, Network, Software, and Computer Operating System troubleshooting 
• Knowledge in Active Directory, Remote Desktop, IUpgrade to see actual info Management, Ticketing systems 
• Phone call, email, chat support, and escalations handling skills