ESCOBAR,

VIRTUAL ASSISTANT/CUSTOMER SERVICE SPECIALIST

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelor of Science in Information Technology

Last Active

March 28th, 2025 (3 days ago)

Member Since

March 6th, 2022

Profile Description

Welcome to my profile!

I'm Upgrade to see actual info, a professional Customer Service employee with strong written and oral communication skills. I am a Fluent English speaker and communicate well in different situations. I worked in the BPO Industry for 8 years. I'm trained and experienced in resolving customer complaints and promoting conflict resolution. I'm very knowledgeable about Billing and Sales processes.

I am highly skilled in handling phone calls, live chat, emails, and admin tasks. I have strong communication skills, am trustworthy, and a dependable virtual assistant to employers who require both speed and accuracy and can work under minimal supervision. I have excellent organizational and analytical skills, I am passionate about what I do and I deliver jobs promptly. I deliver excellent results for every project I work on. I enjoy exploring new things and working on projects that allow me to enhance my skills.

Here's a brief overview of my professional journey:
Team Leader at Amazon CompanySales Associate at AT&T CompanyRetention Specialist at TELUS International and VIVINT CompanyVirtual Assistant Executive supporting C-Level Executives Technical Support (VA) at Rollo Business
SKILLS:
Inbound Inquiries & Chat SupportOrder Processing & TrackingEmail & Live Chat SupportAppointment Setting & Phone SupportBilling Explanation & Retention Strategies