Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
B.S Computer Science
Last Active
November 22nd, 2024 (3 days ago)
Member Since
March 5th, 2022
Profile Description
I enjoyed my recent full-time roles as an all-around Virtual Professional/ Independent contractor with the primary focus on sales, accounts receivable management (A/R), B2B negotiation, customer onboarding and retention, customer care, collaboration with the other departments through an efficient call center management alongside various administrative tasks for a corporate housing company based in Spokane, WA.
I have commendable communications skills be it spoken or written, math proficiency, strong attention to detail as well as organizational and analytical skills. Moreover, I am a problem solver, fast learner, results driven on top of being a team or an independent player. To further enhance my skills, I recently got my QuickBooks Online ProAdvisor Certification.
These skills which I've learned and developed with discipline over the course of my professional journey qualifies me to deliver an exceptional service.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
exceptional customer assistance including onboarding, retention and complaint resolution via phone, chat and email support
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
tenant relations, leasing management for both short and long term leases, rental collection, tenant screening, complaints' resolution, housekeeping & maintenance coordination, inventory management to maximize property occupancy
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
C2 (Advanced Mastery). I used to be an ESL teacher as well as an IELTS and TOEIC coach.
Other Skills
E-Commerce » Inventory Management » Quality Control
Experience: 6 months - 1 year
performed periodic review and evaluation of the software, procedures and existing workflow of the company
Office and Administration
Experience: 2 - 5 years
various tasks performed such as the upkeep of customer documents (leases, credit card authorization, databases etc),manning of communication channels (calls, text messages, website)
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 51
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 39
- Influence: 7
- Steadiness: 26
- Compliance: 28
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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Small Shop Dreams to Amazon Realities: Hershe’s Story
Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.
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