Current Employment Status:
Hired Part Time on Feb 18, 2025
Customer Service Representative - Remote
-Assisted Comcast USA customers with technical issues, billing concerns, and service transfers.
-Upsold products and services, helping customers find the best service plans.
-Managed
-Maintained a high customer satisfaction rate by delivering professional and timely resolutions.
Invoicing Clerk - Data Entry
Sugbu ACS Food MFG Corp.
-Generated invoices and maintained customer account records for accurate billing.
-Created daily financial reports and costing analysis.Processed sales orders and coordinated with logistics teams for smooth operations.
-Managed point-of-sale transactions and finance tracking.
Tax Filer / Encoder / Data Entry
Philippine Golden Kaizen Holdings Corp.
-Performed data entry and encoding of tax files with precision
-Resolved tax discrepancies by verifying financial data and reports.
-Prepared sales and purchase tax reports for compliance and audit purposes.
Experience: 2 - 5 years
Experienced customer support professional with 3 years of expertise in the BPO industry. Recognized as an outstanding employee for delivering exceptional service, resolving customer issues efficiently, and consistently exceeding performance targets
Experience: 5 - 10 years
Proficient in MS Office, particularly Excel, with strong attention to detail. Skilled in using VLOOKUP for data analysis and management.
Experience: 2 - 5 years
Fluent in English with a General American accent, ensuring clear and effective communication.
Experience: Less than 6 months
Experience: 5 - 10 years
Experienced in data entry management with an average typing speed of 40-45 WPM
Experience: Less than 6 months
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