Richelle
Customer Service and Technical Support Professional
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.60/hour ($809.60/month)
Associates degree
Last Active
February 28th, 2025 (3 days ago)
Member Since
February 27th, 2022
Profile Description
Customer Service Professional | Technical Support Specialist | Trust and Safety Associate | Fraud Analyst
With years of diverse experience, I have a proven track record of enhancing customer satisfaction and ensuring platform integrity. My expertise spans multiple roles:
Customer Service (3.5 years): Delivered exceptional support by addressing customer inquiries and enhancing overall satisfaction.
Technical Support (3 years): Specialized in troubleshooting technical issues, effectively resolving customer problems, and ensuring optimal product usage.
Trust and Safety Associate (3.7 years): Focused on maintaining platform integrity, managing user safety, and implementing compliance measures to foster a secure environment.
Fraud Analyst (1.2 years): Analyzed transactions to identify fraudulent activities and developed strategies to mitigate risks.
I am passionate about leveraging my skills to drive positive customer experiences and contribute to organizational success.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 5 - 10 years
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Office and Administration » Attention to Detail
Experience: 10+ years
Customer Support » Sales Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Customer Support » Customer Service » Fraud detection
Experience: 1 - 2 years
Office and Administration » Microsoft Outlook
Experience: 5 - 10 years
Office and Administration » Time Managment
Experience: 10+ years
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Office and Administration » Team Collaboration
Experience: 10+ years
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taytay, Rizal
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 19%
- Influence: 15%
- Steadiness: 39%
- Compliance: 28%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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