Customer Service/Chat Support/Cold Upgrade to see actual info VA

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Vocational/College Undergrad

Last Active

November 14th, 2024 (37 days ago)

Member Since

February 15th, 2022

Profile Description

I'm a passionate professional with a diverse skill set and a track record of delivering exceptional results in customer service, chat support, cold calling, and online store management.With a solid background in BPO as a Partner Support Specialist in Upgrade to see actual info.I helped property owner's concerns about managing their rental properties through emails, inbound and outbound calls, 
Customer Service Skills
I believe that exceptional customer service is at the heart of any successful business. Focusing strongly on empathetic communication and problem-solving, I excel at resolving customer issues, building a positive relationship that leads to satisfied and returning customers.
Chat Support Representative
Chat Support Representative position is responsible for facilitating interactive and creative communication with customers and subscribers through Instant Messaging and/or SMS with the goal of providing a personalized experience that meets the subscriber's or user's needs.
Product Research and Dropshipping
I have been trained in identifying market trends, analyzing consumer behavior, and conducting comprehensive research to develop insights that drive strategic decision-making. Knowledgeable in Keepa, JungleScout and Amazon FBA
Online Store Management
I have managed local online stores, optimized product listings, ensured a seamless customer journey, and provided after sales customer support.
Cold Calling & Appointment Setting
Trained as a skilled cold caller and appointment setter, I have the knack for engaging potential clients, establishing rapport, and securing appointments that drive business growth. My persuasive communication style and ability to handle objections make me an asset in generating leads and expanding client networks.
Social Media Management
I'm well-versed in creating and curating compelling content across various social media platforms. My strategic approach to social media management aims to enhance brand awareness, engage audiences, and foster meaningful connections, ultimately driving organic growth.
Basic Graphic Editing Skills
Proficient in basic graphic editing tools, such as Canva, Capcut, and Filmora. I can create visually appealing content that aligns with branding and marketing strategies. Whether it's crafting eye-catching visuals for social media or enhancing product images, my graphic skills add an extra layer of versatility to my skill set.
Let's connect and see how I can help your business succeed!