Profile Summary:A customer service professional with experience in chat support and the BPO industry. Skilled in handling customer inquiries, solving problems, and providing helpful information. Known for quick responses, multitasking, and maintaining high service quality. Strong communication and problem-solving skills, focused on delivering great customer experiences.Key Skills:- Chat-based customer support- Knowledge of BPO processes- Multitasking and time management- Effective communication- Problem-solving and issue resolutionExperience Highlights:- Managed chat support for international clients, delivering fast and accurate responses.- Consistently met performance goals like response time and customer satisfaction.- Worked with teams to improve service processes and efficiency.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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