Customer Sup | Administrative Assistant |Academic Advisor

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

March 18th, 2025 (yesterday)

Member Since

February 12th, 2022

Profile Description

Hello! I'm an experienced and dedicated professional specializing in academic advising, administrative support, and customer service. With a background in K-12 academic advising, program coordination, and the Business Process Outsourcing (BPO) sector, I bring a well-rounded skill set to any project. I am passionate about helping clients streamline their operations and providing exceptional support that enhances productivity and customer satisfaction.

Skills and Strengths:
Academic and Career Advising: I have several years of experience guiding students in their academic and career pursuits, helping them make informed decisions about courses, electives, and post-graduation options.
Administrative Support: Skilled in managing schedules, handling email correspondence, preparing reports, and maintaining databases, I ensure that all administrative tasks are completed accurately and on time.
Customer Service Expertise: My experience in the BPO sector has sharpened my ability to resolve client issues, communicate effectively, and maintain professionalism in fast-paced environments.
Program Coordination: With a role as Program Coordinator for a US Cultural Exchange Program, I have organized events, managed budgets, and coordinated with multiple stakeholders.
Strong Communication and Organizational Skills: I excel in both written and verbal communication and have a proven ability to organize tasks efficiently and prioritize effectively.

What I Offer: What I Offer
Reliability: I am committed to delivering high-quality work on time, every time.
Adaptability: With experience across various fields, I can adapt quickly to new tasks and software.
Attention to Detail: Ensuring accuracy and attention to detail is central to my approach.

Tools and Software Proficiency:
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive, Calendar)
CRM and ticketing systems (Zendesk, Salesforce)
Virtual communication tools (Zoom, Slack)

Why Choose Me?
If you need a proactive, dependable, and skilled professional to help manage your projects, communicate effectively with clients, or support your team, I would be thrilled to contribute to your success. 

Let's discuss how I can bring value to your project!