An adept and detail-oriented Virtual Assistant with seven years of experience across Sales, Customer Service, Business Process Outsourcing (BPO), and Freelancing industries. Proficient in providing exceptional support while maintaining the highest levels of confidentiality. Thriving in dynamic virtual environments, I consistently exceed customer expectations by adhering to established protocols. My expertise includes creating productive workspaces focused on delivering excellent client service, resolving issues, and nurturing relationships to drive loyalty and growth. With a unique skill set, I bring exceptional organizational and administrative abilities to ensure maximum customer satisfaction.
Professional Skills
• Calendar Management
• E-mail Management
• Social Media Management
• Graphic Design Using Canva
• Real Estate Property Management
• Real Estate Property Deal Sourcing
• Amazon Product Sourcing Retail and Online Arbitrage
• Lead Generation
• Data Entry
• Cold Calling
• Booking and Appointment Setting
• Administrative Tasks
• Customer Service
Tools/Software Used
• Google Workspace (Calendar, Docs, Sheets, Map, Gmail)
• Microsoft (Excel, Word, Power Point, Outlook)
• Zoom,
• One Drive, Google Drive, Dropbox
• Trello, Asana, LACRM
• LastPass, OnePassword
• Meta Business, ManyChat
• Fathom, Vimeo, Skool
• Canva Design, CapCut
• Airtable, ChatGPT, Nord VPN
• Arthur Online, SpareRoom, Inventory Hive, Signable, Vouch
• SellerAmp SAS, Amazon FBA Calcutor, Keepa
• Calendly, Hubstaff, Wise Transfer, ChatGPT
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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