With over five years of experience in healthcare administration, e-commerce, and customer service, I bring a versatile skill set and a proven ability to manage operations in high-pressure environments. My HIPAA certification ensures that I adhere to the highest standards of data privacy and security, particularly when handling sensitive healthcare information.
I specialize in:
* Healthcare Account Management: Extensive experience in verifying customer accounts, processing insurance claims, managing appointments, and overseeing pharmacy tasks such as medication refills.
* Customer Support: Proficient in addressing customer inquiries, resolving technical issues, handling billing, and improving customer retention.
* E-Commerce Operations: Expertise in Amazon product research, pricing analysis, data entry, and utilizing advanced tools to enhance business operations.
Why Choose Me?
* Strong work ethic, attention to detail, and effective communication.
* Quick problem solver with excellent time management.
* Adaptable and skilled in remote work environments.
If you have any questions, feel free to Contact Me.
For your reference, kindly check my portfolio here:
Experience: 2 - 5 years
Billing, Set-up appointments, answering queries, Sending follow-ups , Verifying customer's account, verifying insurance, assigning and prepping account to the Doctor, assigning account to the right pharmacy, pharmacy task, refilling medication
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Product research, Price List, Data Entry
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
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