Ticket, Chat, Phone, Social Support Agent

Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($996.69/month)

Bachelors degree

Last Active

December 18th, 2024 (yesterday)

Member Since

January 11th, 2022

Profile Description

I bring a diverse set of skills and a track record of accomplishments to meet your needs:
Skills and Strengths:
1. Technical Troubleshooting: Proficient in diagnosing and resolving technical issues, ensuring uninterrupted service delivery.
2. Order Management: Experienced in monitoring and processing sales orders with precision, ensuring customer satisfaction.
3. Utilization Management: Adept at assessing medical procedures for insurance coverage, optimizing healthcare resources.
4. Expertise: Skilled in overseeing communication systems, resolving customer complaints, and maintaining network integrity.
5. Fraud Analysis: Proven ability to identify and prevent fraudulent activities, safeguarding financial interests.
6. Teaching Excellence: Conducted 1:1 English classes, tailoring instruction to individual needs.
7. Lead Generation: Successful in recruiting candidates through targeted outreach and guiding them to sign up for job opportunities.
8. Virtual Assistance: Proficient in order fulfillment, data entry, and monitoring supplier pricing for a dropshipping company.
Accomplishments:
**Resolved numerous technical issues and ensured seamless VOIP communication for clients.
**Successfully processed a high volume of sales orders with minimal errors, resulting in satisfied customers.
**Contributed to cost-effective healthcare decisions by reviewing and approving necessary medical procedures.
**Maintained and optimized telecommunications systems, reducing downtime and improving customer satisfaction.
**Protected ecommerce businesses by identifying and preventing fraudulent transactions.
**Enhanced language skills and cultural understanding through 1:1 ESL teaching.
**Generated a steady stream of qualified candidates for job opportunities through effective lead generation.
**Supported a dropshipping company's operations, delivering on-time orders and optimizing profitability.
Education:
Bachelor's of Science in Nursing
In summary, my skills, experience, and accomplishments make me a valuable asset for your project. I am committed to delivering error-free and efficient solutions to meet your unique requirements.