Wilkin
Amazon/ Walmart/Shopify Virtual Assistant and CS Expert
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 7th, 2024 (6 days ago)
Member Since
January 9th, 2022
Profile Description
I worked as a call center rep for 9 years with advance knowledge in customer service handling and assistant. I am flexible and willing to learn with any new skills or task given.
-Answer inbound calls in a timely and friendly manner
-Evaluate problems and complaints of the callers and provide proper solutions to them
-Respond to the needs of customers and provide personalized service
-Provide information on the company’s products or services and generate interest in the offer
-Upsell products and services
-Research needed information using available resources
-Process orders, forms, and applications
-Route calls to other tea
-Make relevant notes from customer interactions
-Identify any issues that customers might be struggling with
-Report on customer feedback
-Complete call logs and reports
-Manage & update customer databases
-Follow-up on customer calls
-Boost customer loyalty by offering a proper experience over the phone
I am also trained as Amazon and Walmart Virtual Assistant, with experience in drop shipping and product research.
-Product Research
-Order Fulfillment
-Manage customer service
-Take care of returns
-Notify customer when they need to restock products
Top Skills
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bayawan City, Negros Oriental
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 31%
- Influence: 18%
- Steadiness: 36%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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