Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

January 31st, 2025 (7 days ago)

Member Since

January 5th, 2022

Profile Description

As a customer-focused professional with 9 years of experience in customer service, I'm dedicated to providing exceptional support to our customers. I'm passionate about building strong relationships, resolving issues efficiently, and ensuring a positive customer experience. With a strong background in conflict resolution, active listening, and problem-solving, I've developed a unique ability to empower customers and turn their concerns into opportunities.
Professional Highlights:
*Consistently exceeded customer satisfaction targets, with an average rating of 95% or higher*Successfully resolved complex customer complaints, resulting in a 20% increase in customer retention*Developed and implemented a customer feedback program, resulting in a 30% increase in customer engagement
Skills:
*Customer service (phone, email, chat)*Conflict resolution and negotiation*Active listening and problem-solving*Time management and prioritization*Strong communication and interpersonal skills