I have a diverse background in customer service, verification, telemarketing, and ticket purchasing, with several years of experience across different roles.
• Customer Service Representative at Teleperformance (2017): One year of experience addressing customer concerns, resolving issues, and ensuring a positive experience for clients.
• Verification Specialist at Hubble Contacts (2 years): Verified customer order information by contacting clinics. Used tools such as Google Hangouts for calls, Excel and MS Word for data management, and Slack for team communication.
• Telemarketer at Telemed (7 months): Experienced in appointment setting, lead generation, data collection, and advisory roles. Proficient in using tools such as Google, Sales Data Pro, and ProspectBoss for dialing, with Excel for data tracking and MS Word for appointment documentation.
• Ticket Purchaser at We Turn Tix (2 months): Skilled in purchasing concert, sports, and theater tickets through platforms like Ticketmaster, Live Nation,
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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