Current Employment Status:
Hired Full Time on Sep 4, 2024
A dedicated professional with over 3 years of experience in customer service and 3 years in
bookkeeping. Expertise in managing inquiries, resolving issues, and maintaining client
relationships. Proven accuracy in financial record-keeping and invoicing, proficient in accounting
software and CRM tools. Strong communication and problem-solving skills, committed to
delivering top-notch service and ensuring customer satisfaction.
Skills:
Customer Service Skills - I am exceptional in handling
inquiries, resolving issues, and ensuring satisfaction.
Problem Solving - I am skilled in analyzing situations and
developing effective solutions under pressure.
Ability to Multitask - I am proficient in managing multiple
tasks with accuracy and efficiency.
Teamwork and Collaboration - Strong team player,
values input, and contributes to shared goals.
Strong Work Ethic - I am committed to excellence,
reliability, and consistently high-quality work.
Adaptable - I am quick to learn new skills and adjust to
changing environments.
Computer Literate - I am proficient in Microsoft Office,
accounting software, and CRM tools
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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