Alexandria
Customer Support Specialist | Aspiring Administrative Assist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
High school diploma
Last Active
November 15th, 2024 (today)
Member Since
December 10th, 2021
Profile Description
I am a versatile virtual assistant with experience in customer support and sales associate. I excel at providing great customer service, and boosting sales with clear communication.
I am also accommodating and always ready for conversations, making it easy for people to get to know me and be friends with me. I excel at engaging with various types of people because I am an advocate for building connections and meaningful relationships.
My attention to detail and problem-solving skills helps me meet client needs quickly and effectively. I am dedicated to achieving excellent results and taking a proactive, client-focused approach. Let’s work together to reach your goals and improve your business.
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: Less than 6 months
As an inbound sales representative offering prepaid plans, my responsibilities included answering customer inquiries, assessing their needs, explaining plan options, handling promotions, upselling services, processing activations and payments, resolving issues, providing technical support, updating customer records, following up with potential leads, and ensuring compliance with company policies while meeting sales targets.
Customer Support » Healthcare
Experience: 6 months - 1 year
My tasks included processing orders, verifying health card eligibility, assisting with claims and billing issues, handling returns and exchanges, providing product information, updating customer records, coordinating with Amazon support, ensuring compliance with regulations, and educating customers on health card use.
Customer Support » Customer Service
Experience: 1 - 2 years
I worked as a Customer Service Representative at a Cable Service Company, handling inbound calls and supporting customers. My main duties were addressing billing inquiries, updating customer information, upselling products, and resolving complaints. I focused on ensuring customer satisfaction by providing excellent service and personalized solutions.
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Meycauayan, Philippines, Bulacan
- Tests Taken
- IQ
- Score: 139
- DISC
- Dominance: 23%
- Influence: 16%
- Steadiness: 38%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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