Virtual Assistant Services l Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelor of Science in Business Administration

Last Active

November 27th, 2024 (3 days ago)

Member Since

February 22nd, 2015

Profile Description

Hello! I am Upgrade to see actual info Upgrade to see actual info, a dedicated and versatile Virtual Assistant with a strong background in business administration and marketing. With over 7 years of professional experience, I specialize in providing exceptional administrative support, customer service, and project management to help businesses thrive.

Throughout my career, I have honed my skills in various domains, including social media management, data analysis, and ESL teaching. My ability to adapt and innovate allows me to handle a wide range of tasks efficiently and effectively. Whether it's managing your schedule, handling customer inquiries, or coordinating projects, I am here to ensure your operations run smoothly.

Key Skills:
-Social Media Management
-Administrative Support
-Customer Service
-Project Management
-Marketing Support
-Research Skills
-Organizational Skills
-Communication Skills

Technical Proficiencies:
-Meta (formerly Facebook)
-Microsoft Office Suite
-Zoho CRM
-Mailchimp
-Otter.ai
-Canva
-Power BI
-Google Workspace (Docs, Sheets, Calendar)
-CapCut
-Adobe Premiere Pro

Professional Experience

Virtual Assistant/ Customer Service at Burger Urge (2024)
-Managed social media accounts and executed marketing strategies.
-Provided administrative support and project management assistance.
-Delivered excellent customer service, handling inquiries and resolving issues.

ESL Teacher at Novakid School/51Talk Ltd (2023)
-Designed and delivered English lessons to young Chinese and European students.
-Conducted business English courses for adult Japanese learners.

Phone Banker / Process Trainer at Barclays Bank (2017)
-Processed domestic and international fund transactions.
-Trained newly hired phone bankers on operational processes.

With a proven track record of delivering high-quality work and fostering strong client relationships, I am committed to helping you achieve your business goals. Let's connect and discuss how I can contribute to your success!