Medical Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.40/hour ($598.51/month)

Bachelors degree

Last Active

December 30th, 2024 (3 days ago)

Member Since

December 5th, 2021

Profile Description

I've worked for more than 4 years as a CUSTOMER SEVICE REPRESENTATIVE on a Healthcare account (as a Pharmacy Technician) wherein I handle and organize data and documents, answers issues/concerns via email, and takes a lot of Inbound and Outbound calls. I am passionate and detail-oriented, always making sure that all of the orders and data were entered correctly, making sure to process everything on time even if I am under pressure. I also got a chance to handle a HEALTHCARE account wherein I assist the clients, the account, and the team's issues and make sure that the team performs well and with accuracy.

SKILLS & QUALIFICATIONS:
• Resourceful and self-confident, can get the job done and do it
well.
• Troubleshoot US medical insurance.
• Equally effective working independently and in cooperation
with others.
• Customer service oriented skills.
• Ability to deal with irate customers.
• Excellent written and oral communication skills (English &
Tagalog)
• Dedicated and careful - high level of accuracy and strong
attention to detail.
• Desire and willingness to learn something new from others and
to share my knowledge.
• Good at organizing stuff, prioritize and work under extreme
work pressure, heave workloads and deadlines.

COMPUTER SKILS
• Proficient and knowledgeable in most computer programs like,
Microsoft office programs, Adobe, Google service
• Photoshop, Lightroom, CorelDraw. ETC...
• Good Typing speed (60-70 wpm)
• Ability to use Unifier system, Oracle Aconex & Hyperlink.
• Ability to use ECM/Framework such as Primex, Sigmacare, pointclickcare, docutrack, Carelink, AdvancedMD, advancedcare, citrix framework.bility to use phone 
• Ability to useapplication/software such as Ringcentral and other VoIP.