Charlene

Technical and Customer Service Professional

80 ID PROOF
Verified
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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

November 7th, 2024 (3 days ago)

Member Since

December 2nd, 2021

Profile Description

I have been in a Customer Service Industry for more than 5 years. Highly skilled and versatile professional with expertise in providing exceptional customer support and specialized knowledge in CSS customization and Stripe payment management. I am dedicated to delivering top-notch service, building positive relationships with customers, and finding tailored solutions to meet their unique needs. With a passion for coaching and training, I am adept at empowering teaUpgrade to see actual infombers for personal and professional growth, enhancing product knowledge, and streamlining processes.

Coached and trained teaUpgrade to see actual infombers to excel in their roles, fostering personal and professional development.
Conducted comprehensive training sessions on product knowledge and process understanding, resulting in increased team efficiency.
Ensured a high standard of customer service delivery, prioritizing customer needs and building strong rapport.

KEY SKILLS
Intercom, CSS Customization, Stripe, Management, Coaching and Training, Customer Service, Wix Platform, Problem-Solving, Research and Analysis, Zendesk                                                                                                       

Top Skills

Office and Administration » Translation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Transcription

Basic Information

Age
27
Gender
Female
Website
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Address
Muntinlupa City
Tests Taken
IQ
Score:  119
DISC
Dominance: 40
Influence: 16
Steadiness: 25
Compliance: 18
English
C2(Advanced/Mastery)
Uploaded ID
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