Virtual Assistant | Customer Service Expert

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

April 4th, 2025 (3 days ago)

Member Since

December 2nd, 2021

Profile Description

Experienced Virtual Assistant | Customer Service Expert 
Are you looking for a highly skilled, reliable, and detail-oriented Virtual Assistant who thrives in a fast-paced environment? With 6+ years of experience in customer service, I specialize in providing exceptional support, streamlining operations, and ensuring businesses run efficiently.
???? What I Can Do for You:
? Customer Support Excellence – Providing professional and timely assistance via phone, email, and live chat, ensuring customer satisfaction and loyalty.

? Administrative & Virtual Assistance – Managing emails, scheduling appointments, handling data entry, and streamlining daily operations.

? Web Research & Data Management – Collecting, analyzing, and organizing data efficiently for informed decision-making.

? Social Media Management – Content creation, post scheduling, audience engagement, and brand visibility enhancement.

? Team Leadership & Coordination – Overseeing tasks, ensuring productivity, and fostering a collaborative work environment.

? Problem Resolution & Process Improvement – Identifying operational challenges and implementing effective solutions.

? Website Creation & Management – Designing and maintaining functional, user-friendly websites to enhance online presence.
????? Tools & Platforms I’m Proficient In:
???? Microsoft Office (Word, Excel, PowerPoint)

???? Stripe (Payment Processing)

???? Intercom & Zendesk (Customer Support & Ticketing Systems)

???? Chatdaddy (WhatsApp CRM)

???? Google Workspace (Docs, Sheets, Drive, Gmail)

???? Zoom, Google Meet, Slack, Skype (Communication & Collaboration)

???? Notion (Project & Task Management)

???? Upgrade to see actual info (Website Building & Management)

???? Visual Studio (Basic Coding & Website Development)

???? Shopify (E-commerce Store Management)

???? Social Media Platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok)
I’m committed to helping businesses grow by providing top-tier support, enhancing efficiency, and ensuring seamless operations.
???? Let’s connect! Message me, and let’s discuss how I can support your business success! ????