Customer Service Representative & Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 12th, 2025 (today)

Member Since

November 29th, 2021

Profile Description

4+ Years of Customer Service Excellence | Adaptable | Fast Learner

Summary
*Experienced Customer Service Representative with over 4 years of expertise in handling phone, chat, and email support.
*Open to opportunities as an Overall Virtual Assistant, eager to learn new tools and processes.
*Highly adaptable, with a passion for delivering exceptional customer experiences.
*Proficient in Google Workspace (Docs, Sheets, Calendar, Drive) and other productivity tools.
*Skilled in using customer relationship management systems like Zendesk and Re:amaze.

Skills & Expertise
*Customer Support: Professional experience in resolving inquiries, complaints, and technical issues via phone, email, and chat.
*CRM Proficiency: Knowledgeable in navigating and managing Zendesk and Re:amaze.
*Google Applications: Expertise in Google Docs, Sheets, Slides, Forms, and Calendar for efficient task management and collaboration.
*Administrative Support: Adept at scheduling, email management, data entry, and report generation.
*Adaptability: Quick to learn and implement new systems, tools, and workflows.
*Problem-Solving: Strong ability to analyze customer concerns and deliver effective solutions.

Why Hire Me?
*Driven to Learn: I am open to training and committed to continuous improvement.
*Highly Reliable: Dependable and detail-oriented with a proven track record in meeting deadlines.
*Customer-Focused: Dedicated to ensuring customer satisfaction and building long-term relationships.

Work Availability:
*Available for full-time or part-time roles.
*Flexible to work across different time zones.

Let’s collaborate to achieve your goals while delivering outstanding support and administrative services.