Nilmark
Customer Service | Operations Management | VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
November 28th, 2024 (today)
Member Since
November 25th, 2021
Profile Description
Hello and thank you for visiting my profile!
If you're here looking for a budget-friendly partner remotely, you're on the right track!
My freelancing career began in 2022 as an digital marketing virtual assistant, and I soon became a virtual customer support supervisor. Before going virtual, I worked in the BPO industry for almost 10 years especially in the customer service and I worked as Operations Manager in a retail company.
Here's a list of tools I know how to use:
1. Customer Support - Zendesk, Gorgias, Gladly, inContact
2. Project Management - Basecamp, Notion, Trello, Asana
3. Communication and Messaging Tools - Slack, Microsoft Teams, WhatsApp,
4.
5. File Sharing and Cloud Storage - Google Drive, One Drive, Dropbox
7. Virtual Meeting and Video Conferencing - Zoom, Google Meet,
8. Content Creation - Canva
9. E-commerce - Shopify, ShipBob, Deliverr, ShipStation
If you're sold and think we're a good fit...
Drop a personalized message and let me know...
What time works best for you for a discovery call *wink*
Hit me up!
Top Skills
Customer Support
Experience: 10+ years
I'm a flexible type of CSR Agent. I can handle phone, email, chats, and SMS support.
Office and Administration » Operation Management
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Property Management
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 10+ years
Customer Support » Ecommerce » Shopify
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: 10+ years
Marketing » Content Creation » Social Media Content Creation
Experience: 6 months - 1 year
Marketing » Digital Marketing
Experience: 6 months - 1 year
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 40
- Influence: 31
- Steadiness: 18
- Compliance: 11
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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