Expert in CSR | Maintenance Coordination Guru | Pro Admin

I provide comprehensive real estate support using top platforms such as Appfolio, Rentvine, Property Meld, Propertyware, DoorLoop, Yardi, and Buildium. I help manage property listings, process leases, track maintenance requests, and assist with tenant communication. My services also include data entry, CRM updates, and transaction processing to ensure smooth operations.

I specialize in initiating outreach through cold calls to generate leads, qualify prospects, and set appointments for sales teams or service providers. I approach each call with a friendly yet professional tone, helping build rapport and trust. My goal is always to maximize your chances of success and create long-term relationships with potential clients.

I offer a broad range of administrative support, including calendar management, email handling, travel coordination, and document management. I ensure your day-to-day operations run smoothly by managing schedules, organizing meetings, and keeping everything in order to boost your productivity and free up your time for more important tasks.

I am highly skilled at managing large volumes of data, ensuring accuracy and consistency. Whether it's entering customer details, maintaining financial records, or updating CRM systems such as Salesforce and HubSpot, I focus on precision and efficiency to keep your information organized and accessible at all times.

I provide exceptional customer support via phone, email, or chat. I am well-versed in managing customer inquiries, solving problems, and ensuring that clients feel heard and valued. I maintain a professional, friendly tone while resolving issues efficiently to keep customers satisfied and build brand loyalty.

I support your team by managing projects from start to finish. Using tools like Slack, I track tasks, set deadlines, and communicate updates to ensure that projects are completed efficiently and within deadlines.

I handle the coordination of maintenance and repair services, tracking requests, scheduling technicians, and ensuring all maintenance tasks are completed on time. I keep detailed records of requests, prioritize tasks based on urgency, and ensure that clients or tenants are notified about the status of ongoing work.

I assist your sales efforts by following up with leads, clients, and partners. Whether it's checking in with prospective buyers or confirming appointments, I ensure that you maintain consistent communication and never miss a sales opportunity.

I handle inbox management, organizing and prioritizing emails so you never miss an important message. I can draft, send, and follow up on emails, ensuring that your communication remains professional and timely.

I can conduct research to support your business decisions, whether it’s finding industry trends, identifying competitors, or gathering data to improve your strategies. My research skills help ensure you have accurate and timely information at your fingertips.

I handle all aspects of scheduling, ensuring appointments, meetings, and events are organized and aligned with your priorities. Whether it’s setting up client calls, coordinating team meetings, or ensuring that no important dates are overlooked, I ensure your calendar runs seamlessly.