I've been in the BPO industry for 6 years handling Telco accounts like AT&T, Verizon, Comcast and Virgin Mobile working as a chat support specialist.
Less than 2 months working for MAPerformance as customer service handling EBay and Amazon orders most of the time answering queries through
2 years as Financial Advisor with Sun Life.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.