Customer Service Pro | Virtual Assistant | Social Media Mngr

Overview

Looking for full-time work (8 hours/day)

at $8.12/hour ($1,429.12/month)

Bachelors degree

Last Active

January 10th, 2025 (yesterday)

Member Since

November 16th, 2021

Profile Description

Hi there! I'm Upgrade to see actual info Upgrade to see actual info, and I'm here to make your work-life smoother than ever. We may not share a desk, but I will strive to improve your working process and guarantee that you'll be completely satisfied. 

Why you should choose me? 

Because I'm more than willing and happy to give you the best service than I offer.

I'm also a passionate person about the things that I do, I don't just meet expectations; I exceed them. Here's a glimpse of what I bring to the table. 

*Customer Service: I was a customer service for more than 3 years now. I've handled different clients specifically from US and Australia. 

*E-commerce: I've seamlessly managed e-commerce operations, providing top-tier support to diverse customers. From product listing to order fulfillments and resolving order issues, I've got you covered. In addition to this I was a sales agent when I started working in a BPO industry I experienced placing orders from our clients and give a best customer service support. 

*Social Media: Crafting engaging posts and a good and catchy social media interactions. 

*Human Resource Management: Having a year of experience in Human Resources (HR) can provide you with valuable skills and insights that can be beneficial in various areas, including virtual assistance. HR roles often involve strong organizational, communication, and interpersonal skills, which are transferable to many other fields. 

Here are a few ways your HR experience might benefit you as an aspiring virtual assistant in the areas you're passionate about (customer service, e-commerce, social media, and creativity): 

Communication Skills: HR professionals often need to communicate effectively with employees, management, and external parties. This skill is crucial in virtual assistance, especially in customer service and social media management. 

Problem-Solving: Dealing with employee concerns or workplace issues requires a strong problem-solving mindset. This can be valuable in addressing challenges that may arise in e-commerce or social media management. 

Organization: HR roles typically involve managing a lot of information, from employee records to policies. This organizational skill can be advantageous when handling tasks related to e-commerce or managing social media content calendars. Understanding Human Dynamics: HR professionals understand the importance of human interactions in the workplace. This can be beneficial in providing excellent customer service and creating engaging content on social media. 

*Compliance and Policies: HR often deals with legal and compliance issues. This background can be useful in understanding the regulatory aspects of e-commerce or ensuring compliance in social media marketing. 

*Creative: Designing message cards, wedding pintables, or creating social media posts through canva. In addition to that I'm also working as a event organizer since 2016 and I already handled different events like birthdays, weddings, christening and any other events. 

How can I assist you? Let's connect via chat or email me at Upgrade to see actual info
I'm just a message away.