CSR|Appointment Setter|SMM|General VA|Data Entry|SEO

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

College Graduate

Last Active

November 27th, 2024 (3 days ago)

Member Since

November 13th, 2021

Profile Description

Dedicated and customer-focused professional with over 7 years of
experience providing exceptional customer service in a fast-paced environment. proven track record of efficiently resolving customer issues and inquiries and a
commitment to satisfaction. I take pride in my strong work ethic, strong attention to detail, and ability to adapt to new tools, processes, and client needs. My goal is to be a valuable member of your team, contributing to your business growth and success through innovative ideas and strategic thinking.

Here's how I can help and support your daily workloads:

Administrative Support:
Manage emails, respond to inquiries, and organize communications.
Schedule appointments, manage calendars, and coordinate meetings.
Handle data entry tasks, maintain databases, and organize files.

Customer Support:
Respond to customer inquiries via email, chat, or phone.
Address customer complaints and provide solutions.
Manage social media inquiries and interactions.

Appointment Setter
Make outbound calls to potential clients or customers to introduce products/services and set up appointments.
Identify and qualify leads through cold calling, email outreach, and social media engagement.
Update and manage lead databases, ensuring accurate and current information.

Content Creation:
Create and manage social media content, including posts, graphics, and videos.

Social Media Management: 
Schedule and publish posts on social media platforms.
Monitor and engage with followers, responding to comments and messages.

Research:
Conduct market research and gather information on various topics.
Prepare summaries and reports based on research findings.
Assist with product research and competitor analysis.

Travel Arrangements:
Book flights, hotels, and transportation for business trips.
Prepare travel itineraries and manage travel expenses.

Basic Graphic Design:
Create simple graphics for social media, presentations, and marketing materials.
Use the Canva tool to design visuals. 

Whether to improve your online presence, streamline your processes, or provide exceptional customer service, I can help you get there! Let's work together to make your vision a reality.