I'm Lei and I am a committed hard-working person with a high level of integrity. I've been a customer service specialist for almost 15 yrs. for US based client that delivers quality service. Ensuring customers were satisfied by promptly responding to customers issues through online tools.
I am very much adept with customers service processes such as immediately responding to customers complaint, assisting them with system issues, and processing orders. With the experience I had only proves that I have an ability to grow with a job and handle responsibility and build positive relationships with peers at all levels. I have a strong desire to achieve my goals and can work even without supervision. I have a strong work ethic and would always go beyond what's being expected of me. Fully computer literate.
I look forward to finding new opportunities and meeting you soon.
Thank you!
Lei
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