General Virtual Assistant / Intake Specialist/ QA / CSR

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (today)

Member Since

November 4th, 2021

Profile Description

General Virtual Assistant 
Intake Coordinator
Quality Assurance Analyst
Customer Service Specialist 
Sales Marketing Associate 

My mission is to help clients reach the ladder of long-term success by providing support that is rooted in the standard of excellence, integrity, quality, and value.  

I graduated in the field Bachelor of Science in Psychology. During my internship, I worked in the educational and clinical field as a Student counselor and homeroom facilitator. I was also an HR intern for an ESL company that focused on the recruitment and outsourcing of applicants. 
I recently worked as an Intake specialist for a Credit Repair law firm in the United States who provided secretarial support for lawyers and Upgrade to see actual info addition, I have been in the BPO industry for a total of four years. I started as a Customer Service Specialist and worked my way up to being a Quality Assurance Analyst for a financial account. I was noted for my good organizational, clerical, and leadership skills. I became proficient in excel, evaluating calls, administrative tasks, presenting quality reports to clients during monthly business review meetings, and providing recommendations to our site management to improve performance and achieve client targets. 
I'm good with multitasking and this was evident as I was a student and also a part-time employee during my last two years in college. I worked part-time for a real estate company in London as a Sales Marketing Associate who was responsible for sending email advertisements to potential tenants in London.