Chat Support | Data Entry | Email Correspondence

Overview

Looking for part-time work (4 hours/day)

at $4.55/hour ($400.00/month)

Bachelors degree

Last Active

October 29th, 2024 (53 days ago)

Member Since

November 1st, 2021

Profile Description

Hello! I’m Upgrade to see actual info, an experienced and highly motivated Virtual Assistant with a strong background in data entry, chat support, and customer service. My mission is to provide top-notch assistance that helps you enhance productivity and deliver exceptional service.

Bachelor’s degree in Marketing Management

• 3 years of Senior Associate & Chat Support Experience
• 5 months of Amazon Chat Support Experience
• 8 months of E-commerce Associate Experience
• 4 months of Sales Representative Experience

What I Offer:
• Virtual Assistance: I efficiently manage administrative tasks, organize schedules, and streamline your daily operations to help you focus on your core business activities.
• Data Entry Specialist: I excel in accurate and timely data entry, ensuring your information is well-organized and easily accessible.
• Chat Support: I provide prompt and friendly chat support, addressing customer inquiries and resolving issues with professionalism and empathy.
• Customer Service Representative: With a strong commitment to customer satisfaction, I handle phone and email support, ensuring every customer feels valued and heard.

Why Choose Me?
• Reliability: I am dedicated to delivering high-quality work on time, every time.
• Adaptability: I quickly learn new tools and processes to align with your unique needs.
• Client-focused: I prioritize understanding your requirements and providing tailored support that drives results.

Skills:
• Excellent Communication: I possess strong written and verbal communication skills, conveying information clearly and effectively in all interactions.
• Problem-solving: I excel at identifying issues and implementing effective solutions, ensuring a seamless experience for clients and customers.
• Attention to Detail: My meticulous nature guarantees accuracy in data entry and task execution.
• Multitasking Ability: I thrive in fast-paced environments, adeptly managing multiple tasks while maintaining high-quality work under pressure.
• Fast Learner: I quickly adapt to new systems and processes, minimizing transition time and maximizing productivity.
• Flexible & Adaptable: I adjust easily to changing priorities and workflows, ensuring your needs are met efficiently.

Here's the list of some software that I am familiar with:
• ICBM
• Google Suite
• Microsoft Office
• Vonage
• Slack
• HubSpot
• Jira
• Oracle
• SalesForce
• SendGrid
• Confluence
• Dialpad
• Zendesk
• Canva
• Outlook

I am thrilled to work together and help you succeed. Whether you require assistance with administrative tasks, data management, customer inquiries, or chat support, I am here to support you. Please feel free to discuss how I can best assist you in achieving your goals!