VIRTUAL ASSISTANT/ AMAZON ACCOUNT MANAGER/ GRAPHIC DESIGNER

As a virtual assistant for Amazon resellers, I streamline operations by conducting product research, optimizing listings, graphic design, shipments and managing inventory. Additionally, I enhance market presence through proactive customer service ensuring optimal performance and growth on the Amazon platform.

In my role at a book publishing company, I honed my design expertise, crafting captivating book covers and layouts that brought authors' visions to life. At Amazon, I thrived in a fast-paced environment, designing digital assets and marketing materials that enhanced product visibility and drove sales. During my time as a teacher, I cultivated my graphic design skills, incorporating creative visuals into educational materials to engage and inspire students. Additionally, working with various clients across the U.S., I collaborated closely to deliver tailored designs that resonated with their brand identities and objectives.

In my role at the lawn company, I expertly manage payment collections, ensuring seamless transactions for our valued customers. Additionally, I efficiently handle appointment bookings for lawn treatments, ensuring schedules are optimized for both clients and technicians. I also coordinate business-related meetings, providing a professional interface between our company and our clients to ensure their needs are met with precision and care.

At Amazon, I excel in product listing, meticulously crafting compelling descriptions and optimizing keywords to maximize visibility and sales. Utilizing data-driven insights and market analysis, I strategically manage product listings to ensure alignment with customer preferences and trends. Through continuous monitoring and optimization, I uphold Amazon's standards of excellence, driving traffic and conversions for the products I manage.

At Amazon, I specialized in managing shipments and inventory, overseeing the logistics of 20 weekly shipments within the U.S. market. Additionally, I navigated various platforms and marketplaces, ensuring efficient and timely deliveries across multiple channels. Through meticulous attention to detail and strategic coordination, I optimized the shipping process to meet the diverse needs of both customers and the business.

As the general manager of my own small auto repair shop, I oversee all aspects of the business, ensuring efficient operations, exceptional customer service, and the highest quality automotive repairs.