Mark

Customer Service Representative Voice, Chat & Email and VA

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 4th, 2024 (yesterday)

Member Since

October 18th, 2021

Profile Description

Fluent in both verbal and written. Expert in MS Word, Excel, Power Point and Access. Experienced using tools such as Zendesk, 3CX, VPN's, Citrix, Project Management Software, Customer Relationship Management and more. Three (3) years Rockstar technical and account support. Handled escalations and customer's dispute. Very good in negotiating and providing fit tailored resolution for customer's problems.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Email Management

Basic Information

Age
40
Gender
Male
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  135
DISC
Dominance: 36
Influence: 20
Steadiness: 18
Compliance: 27
English
B2(Upper Intermediate)
Uploaded ID
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