I am an experienced virtual assistant with 3 years of experience in the e-commerce industry. I am here to help business owners streamline their administrative tasks so they can focus on other high-priority tasks like business development and growth.
I've successfully worked as an E-commerce virtual assistant specifically assigned to the fulfillment process and handling customer memberships. I am also trained as a virtual assistant by online coaches and by watching free online courses and videos. I have developed the necessary skills and knowledge to help you in a certain area of your personal and professional life.
In my previous role as an e-commerce VA, I successfully managed daily administrative tasks, maintained customer satisfaction, and played an integral role in increasing sales by ensuring orders were processed on time, managed customer feedback, and data analysis. My expertise in e-commerce operations, paired with proficiency in tools such as Shopify allows me to provide seamless support and drive efficiency.
My expertise are:
•E-mail management
•Data management
•Order processing
•Order fulfillment
•Product review monitoring
•Feedback management
•Customer support
•Generating Reports
•Logistics Coordination
•Supplier Coordination
•
•Calendar management
•Data entry and Management
•Simple data analysis
•Appointment scheduling
•Graphic designing
•Social Media Management
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
I recently completed an online course on how to become a virtual assistant and email management was part of the course. I am also managing my own email account.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
With my 3 years of experience in the e-commerce industry, inventory management is not part of my task but I am knowledgeable about this task.
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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