Ma.

Shopify Store Specialist | E-commerce | Customer Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 19th, 2024 (3 days ago)

Member Since

October 1st, 2021

Profile Description

Dedicated Customer Email Support Specialist Ready to Enhance Your Customer Experience!

I excel in providing prompt, empathetic, and effective email assistance to ensure customer satisfaction. My goal is to create positive interactions that build brand loyalty and trust.

Services I Offer:- Responsive Email Support: Timely responses to customer inquiries, concerns, and feedback.

Problem Resolution: Efficiently addressing issues and providing solutions to enhance customer satisfaction.

Order Management Assistance: Helping customers with order tracking, returns, and exchanges.

Product Information: Delivering detailed and accurate information about products and services.

Feedback Collection: Gathering customer feedback to help improve services and products.

Helpful Tools I Use
- Zendesk
- Clickup
- Trello
- Gorgias
- Aftership
- Judgeme
- Shiphero


Let’s connect!

Basic Information

Age
27
Gender
Female
Website
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Address
E.B. Magalona, Negros Occidental
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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